Privacy Policy

Effective Date: 08/15/2025

Pella Windows & Doors of Grand Junction (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or submit your information through our website, including any forms, quizzes, or scheduling tools (the “Site”).

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide: Name, Email address, Phone number, Address, Any details you enter into our contact or quiz forms.

Information Collected Automatically: IP address, Browser type and device information, Pages visited and time spent on the Site, Cookies and tracking pixels (e.g., Facebook Pixel, Google Analytics)

2. How We Use Your Information

We use your information to: Respond to your inquiries and provide requested information, Schedule consultations and follow up on leads, Send marketing emails or text messages, Improve our website, ads, and user experience, Deliver targeted advertisements on third-party platforms.

3. Sharing Your Information

We do not sell your personal information. We may share your information with: Service providers who help us operate our business (CRM platforms, email marketing tools, advertising networks), Contractors or partners if needed to fulfill your request, Analytics and ad platforms (Google, Meta, etc.) for marketing purposes.

4. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to: Analyze traffic and user behavior, Measure marketing effectiveness, Deliver personalized ads - You can adjust your browser settings to refuse cookies or limit tracking.

5. Your Privacy Rights

Depending on where you live, you may have the right to: Request a copy of your personal information we hold, Request deletion of your information, Opt out of marketing communications, Opt out of targeted advertising, To exercise these rights, please submit the Request Form below.

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.

7. Data Retention

We keep personal information for as long as necessary to fulfill the purposes described in this policy or as required by law, generally no longer than 24 months unless you request deletion sooner.

8. Children’s Privacy

Our Site is not intended for children under 13, and we do not knowingly collect personal information from them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted with the “Effective Date” above.

10. Contact Us

If you have any questions about this Privacy Policy, contact us via the Request Form below.